Terms & Conditions

Welcome to Hi Peacock. These Terms & Conditions govern your access to and use of the Hi Peacock website, including browsing, purchasing products, and interacting with our services. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General Use of Website

The Hi Peacock website is intended for personal, non-commercial use only. You agree to use this website lawfully and not to engage in any activity that may harm, disrupt, or interfere with the website, its content, or its functionality. Any unauthorised use of this website may result in termination of access.

2. Eligibility & User Responsibility

By using this website, you confirm that:

You are at least 18 years of age or accessing the website under the supervision of a legal guardian
The information you provide is accurate, current, and complete
You are responsible for maintaining the confidentiality of your account details

Hi Peacock is not responsible for unauthorised access resulting from user negligence.

3. Product Information & Descriptions

Hi Peacock makes every effort to ensure product descriptions, images, sizes, and pricing are accurate. However:

Minor variations in colour, print, or fabric may occur
Product measurements are approximate
Availability may change without notice

Product images are for reference purposes only and may differ slightly from the actual product.

4. Pricing & Payments

All prices displayed on the website are in New Zealand Dollars (NZD) unless stated otherwise.

Prices may change without prior notice
Payment must be completed in full before order dispatch
Hi Peacock reserves the right to correct pricing errors

Accepted payment methods are securely processed through third-party payment gateways. Hi Peacock does not store payment card details.

5. Order Acceptance & Processing

Placing an order does not guarantee acceptance. Hi Peacock reserves the right to:

Accept or reject any order
Cancel orders due to stock unavailability, pricing errors, or suspected fraud
Limit quantities per customer

Order confirmation does not signify shipment. Orders are only considered complete once dispatched.

6. Shipping & Delivery

Shipping timelines are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances. Hi Peacock is not liable for delays beyond its control.

Risk of loss or damage passes to the customer upon delivery to the provided address.

7. Returns, Refunds & Cancellations

Returns, refunds, and cancellations are governed by our respective policies available on the website. Customers are advised to review these policies carefully before making a purchase.

Hi Peacock reserves the right to refuse returns or cancellations that do not comply with policy requirements.

8. Intellectual Property Rights

All content on the Hi Peacock website—including logos, images, designs, graphics, text, and layouts—is the intellectual property of Hi Peacock Fusion Wear Limited.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

9. User-Generated Content

If you submit reviews, comments, images, or other content, you grant Hi Peacock a non-exclusive, royalty-free right to use, reproduce, and display such content for marketing or promotional purposes.

Content that is offensive, misleading, or infringes third-party rights may be removed without notice.

10. Third-Party Links

The website may contain links to third-party websites for convenience. Hi Peacock does not endorse or control these sites and is not responsible for their content, policies, or practices.

11. Limitation of Liability

To the fullest extent permitted by New Zealand law, Hi Peacock shall not be liable for:

Indirect or consequential losses
Loss of profits or business interruption
Errors or omissions on the website
Technical issues or website downtime

12. Consumer Rights (New Zealand)

Nothing in these Terms & Conditions limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

13. Termination of Access

Hi Peacock reserves the right to suspend or terminate access to the website for any user who violates these Terms & Conditions.

14. Changes to Terms

Hi Peacock may update these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.